This desktop does not support the display protocol. This article focused on misrouted pcoip protocol traffic to a secondary nic not configured for the protocol. When they try and use view (5. 3. In Horizon Administrator, you can track the status of machines in the right-hand column of the Machines page. These worked just fine prior to upgrading. Feb 18, 2025 · Virtual machines that are managed by vCenter Server can be in various states of operation and availability. Are ready, but which report that they are not accepting connections. 4. Click Open. 2 and have 90 users connected tot he environment. Address: vlab2. Sep 16, 2025 · The protocol first attempts to set up the session’s display topology using the active GPU or hypervisor display driver. If Mac devices are used as clients, check that the combination of the version of Windows on the physical PC and version of Horizon support the use of Blast. Connecting to Horizon desktops using PCoIP fails. I'm at a loss what's wrong. Please contact your system administrator. This Environment includes a Connection broker, Replica server ( Configured with Radius server), Security server. Apparently, if the user tries to get back their session right away, it gives up and gives them a new one instead of reconnecting to old session. 2 I have upgraded my connection server to 7. We resolved some of this (black screen) by getting rid of svga driver completely, and using only the IDD driver built into the agent. Oct 4, 2023 · To fix the error Your system does not support the requested display settings, you will need to make sure that the right driver is being used by your PC. I have set up pools for a group of people to remote back into their physical machines. When connecting, users get "There is no available gateway for the display protocol", and the server logs show "no co-management availability for protocol pcoip". Oct 14, 2024 · Re-connecting to a VMware Horizon View virtual desktop takes a long time and the message "The display protocol for this desktop is currently busy processing a request. However, the duplicate session issue remains and vmware blames it on network issues. lsu. See how to install the Virtual Lab. This problem is fixed by reinstalling the latest version of the Virtual Lab. Remain in the provisioning state for a long time. Dec 26, 2024 · Attempting to connect to Horizon View desktops with multiple network adapters fails. Please contact your system Administrator. Feb 18, 2025 · You can display a list of the machines whose operation Horizon 8 has detected as being suspect. If you click okay and try again you can get through sometimes but it just stays at a black page and nothing loads. Click on the VMware Horizon Client icon on your desktop or perform a search. It fails as soon as you click on it with "Unable to set up the desktop session for the display protocol". Sep 28, 2016 · Attempting to connect to VMware Horizon View virtual desktop through the security server throws the error: “Unable to connect to desktop: There is no available gateway for the display protocol. Dec 31, 2024 · 89655, For the initial use of Horizon Client 8. It ran perfectly fine when I was on stock Ubuntu 12. 10, but ever since yesterday when I switched to Lubuntu, VMWare would tell me that "This desktop does not support the requested display protocol" when I tried to connect. This is because the desktop in the pool you are trying to connect to does not have the Remote Experience Agent installed to allow the use of HTML access with this desktop. 2. Need to check your RDS host to make sure it's got remote desktop licenses, or enough licenses to go around. Try again, or contact your administrator if this problem persists. You see errors similar to: Unable to launch from Pool <pool> for user <domain/user>: There were no machines available that reported protocol [PCoIP] as ready The Display Protocol For this Desktop is currently not available The connection to the remote computer The Display protocol for this desktop is currently not available. Mar 31, 2025 · The Horizon Client for Mac does not support the use of the RDP display protocol. 3 2106 for Windows, BLAST protocol is selected for all desktop/application pools, even if the default protocol is PCoIP or RDP in the Pool settings. I am able to connect with RDP protocol in the client, but unfortunately, the application that is on these machines does not work in an RDP . 0) to connect back into their physical machines, I get the error, "the desktop does not support the requested display NOTE: If you are having issues or errors logging onto a Desktop, such as "A user has requested a type of logon that has not been granted", please see here: Step 5 To Start a Session on a Mac: 1. Can anyone help fix this? May 31, 2016 · A display protocol transfers the virtual screen of a virtual desktop to the physical screen (s) of an endpoint device; it makes a huge difference in an end-user's experience. " Google gave me the link above. ” Feb 2, 2014 · The display protocol for this desktop is currently not available. Sep 10, 2025 · Remote display protocols and software provide access to remote desktops and applications. 2 and one of the vm’s to View agent 7. 2 “Unable to connect to desktop: There is no available gateway for the display protocol" Hi We have performed a new build of VMware View 6. I've looked through logs on the desktop PC and I can see it attempting to start a session, but failing: Sep 8, 2023 · Your system does not support the requested display. Have active logins If you are receiving an error message that says “Connect desktop failed” or “The display protocol for this desktop is currently busy processing a request. 3 to 7. If the hypervisor or GPU display driver does not support the requested display topology or is not functioning, the protocol uses the Indirect Display Driver. Oct 6, 2017 · I am having issue with Horizon View after upgrading it from 5. Added it to a pool, set Blast as the protocol, added a user to the assignment, job done! But no. PC users should check their system display settings in Control Panel and choose a resolution below 2560 X 1440. Nov 20, 2013 · I'm trying to connect to my works VM ware using the app VMware Horizon View I get the following error message: "This desktop does not support the requested display protocol. Please contact "the desktop does not support the requested display protocol" We have a lab full of Wyse p90 zero clients. VMware View 6. edu. Horizon Console displays machines that exhibit the following problems: Are powered on, but which are not responding. Dec 26, 2024 · Note: The issue can also be observed when connecting to Horizon View desktops with a single network adapter with reasons as varied as blocked ports, hung desktops, etc. With this insight, you can determine the best architecture, understand the traffic flow and network ports, and troubleshoot more effectively. 1. The remote display protocol used depends on the type of client device, whether you are connecting to a remote desktop or a remote application, and how the administrator Dec 24, 2024 · Unable to connect to Horizon desktops using PCoIP. 2. Ours is on 8. Have you ever encountered the same problem? This post will assist you with effective ways to fix it. Appear to be missing from a vCenter Server. Jul 18, 2025 · When you try to reconnect, you won't see a message about protocol incompatibility and the option to close the session, but rather the message "This desktop does not support the requested display protocol" and only OK. 4. While I am using a new firewall it has all the same rules, and you can log into the Horizon client remotely. On the host itself, check the RD Licensing Diagnoser tool to see what's up. To correct this issue, simply start the VMware Blast service: Apr 1, 2025 · Before you start troubleshooting Omnissa Horizon and Blast connections, read this guide to help you understand how a Horizon Client connects to a resource. Mac Display is white when you launch the Virtual Lab. This guide provides a technical description of the Horizon Blast Extreme display protocol, including its benefits, security features, and deployment options. Mar 27, 2024 · This is not likely to affect Mac users. Can anyone help fix this? Nov 30, 2016 · Problem You attempt to connect to a virtual desktop from the internet with the VMware View Horizon Client which passes the traffic to VMware Horizon View Security server which then contacts the View Connection server which then attempts to establish a connection to the VDI but fails with the following message: The display protocol for this desktop is currently not available. qv b6vf gg p8 0rlq3l zs4 qup a8 5aqcu mv1de