Citrix dual monitor problem. Was this article helpful? Yesterday i upgraded my portrait monitor to one with 1440p resolution, and that has caused issues with all applications launched through Citrix. If one monitor is set to 150% zoom, and the other to 100%, there will be issues going full-screen across both monitors. Watch this video to fix Jun 10, 2025 · Multi Monitor and DPI CTX230017 - Configuration of DPI matching and client-side scaling with Citrix Workspace app for Windows CTX201696 - Support for Monitors Including 4K Resolution and Multi-Monitors CTX261911 - In a multi-monitor environment, the main screen is not redrawn in full screen display. I have three monitors all of the same resolution (2560x1440) and scaling (100%). Unfortunately, I can't span across dual monitors, it keeps seeing it as 1 monitor. I have a laptop connected to an external monitor via HDMI, with the laptop screen extended to the monitor. This feature is enabled by default. The issue occurs when you use Citrix Workspace app for HTML5 version that is earlier than 2404, and the Google Chromium browser version is equal to or greater than v125. Hey I'm a user of Citrix Workspace, I love it. Consequently, in default form it Problems with Citrix and 2 monitors Hi, Every time I log into Citrix with the extending monitor in use, the mouse pointer seems to be "misaligned. If you are a Citrix admin with the same problem and couldn't solved it, then I will give up on this. The purpose of this knowledge base article is to review product capabilities and support requirements with regards to display resolutions Sep 24, 2025 · Citrix Virtual Apps and Desktops™ 7 2503 includes the following known issues:. Apr 30, 2025 · How to resolve monitor issues with Citrix and IIyama screens in a diverse computer setup across an office environment. Sad : ( I've been using dual monitors with the Citrix remote desktop connection for the longest time without issue, but as of late I've started running into the freezing issues with the second monitor. I've troubleshooted with my admin and even he's stumped. Thin client hardware capabilities are typically far less than full Windows or macOS devices. Scenario 3: The mouse cursor randomly disappears during normal use, click can make the cursor display again. The machine that Citrix is being used to access via RDP has 3 monitors of differing resolutions and all in landscape. It was not detecting multiple monitors. Jul 21, 2020 · Things are really small on that screen now but i don't use it much and would much rather be able to run the citrix session properly on my other monitors. The left-most monitor is portrait while the other two are landscape. Yes. For the session to take focus, click the Multimonitor icon on the toolbar. Hey everyone, I wanted to post something in case this can help someone. I've set "High DPI" on Workspace and "Best Resolution" on the actual session, also left it full screen and disconnect and reconnected. Jul 12, 2024 · Details When Published Apps are launched through Workspace App and the Endpoint Device is using 4 monitors or more, they always open in the main screen (monitor), and once the Published App is moved to another monitor and is maximized, the Published App goes to the original monitor where it started. By default, the multi-monitor feature is set to enabled. Issue is as topic starter described. XenApp and XenDesktop) supports a variety of display configurations across different endpoint devices. . As a workaround, set the DPI scaling only to 100% on both the monitors when using the relative mouse functionality. I cannot fix that farm, but I guess problem is in the maximum virtual resolution/memory available for the session. Oct 18, 2024 · I've also disabled the graphics card and Citrix Workspace runs smoothly, but at the expense of losing my dual monitor, which is the sole purpose of getting this laptop. Also check: Apr 14, 2025 · Citrix Virtual Apps and Desktop - Support for Monitors Including 4K Resolution and Multi-MonitorsInformation Citrix Virtual Apps and Desktops 7 (f. Jul 13, 2024 · Troubleshooting Display Corruption with Multi-Monitor HookThis article provides a guideline on troubleshooting display corruptions through the adjustment of Citrix Multi-Monitor Hook API. Hope this is helpful. I found a fix for it while playing with Citrix receiver settings. Sep 13, 2025 · Multi-monitor support You can use up to eight monitors with Citrix Workspace app for Windows. Version: 22. Both monitors need to have the same exact scaling, so in the above case if you change both monitors zoom percentage to 100%, it would then correctly snap to both. I run the citrix xenapp & desktop so any help would be appreciated. I use 3 monitors on citrix and after upgrading to windows 11 my 2nd and 3rd (extra) monitors would freeze but not the main one. Thanks!!! Feb 14, 2020 · We use Citrix client to access a tool from a 3rd party. May 10, 2021 · Have you set the resolution of the external screen to match your laptop resolution? They will need to match for a Citrix Workspace session to span screens. a. Sessions can span multiple monitors in two ways: Full screen mode, with multiple monitors shown inside the session To exit multi-monitor mode, close the secondary window. Sessions can span multiple monitors in two ways: Full screen mode, with multiple monitors shown inside the session Jul 12, 2024 · Citrix Workspace App for HTML5 - Chromium Update Impact on Multi Monitor FunctionalityWhen you click Multimonitor from the session toolbar, the session might not extend automatically. " Whenever I click somewhere, the place I am actually clicking is 1 inch to the left of the mouse pointer. This is a new problem and it doesn’t affect my other users. My main monitor is a 2560x1440 monitor in horizontally, But my second one is a 1050x1680 monitor in vertical mode. 24 (2207) The problem: Open Citrix workspace on my machine Select RDP "RDP - Citrix Workspace" window opens in Check the monitor scaling on the endpoint. Hi there im trying to use citrix workspace with my dual monitor setup in my desk. Have you been facing issue with Citrix application while extending your VDI desktop across multiple monitors? It seems like it has to do something with High DPI settings. com Jul 12, 2024 · Summary This article provides resolution to the display issue which occurs while user re-dock their notebook to the docking station attached to dual monitors. But when ever i full a desktop in full screen it only goes fullscreen on my main monitor. You’re not alone but this needs to go to Citrix Support. So I tried the recommended approach which was to window the session and drag it between the two screens and then maximise, but this just results in half of the session Sep 10, 2021 · Citrix Virtual Apps and Desktops can support up to eight monitors, but most thin client devices can only support single or dual monitors. All the above issues occur only when you access the Secure Private Access from Web Studio. Coincidentally both screens have a native resolution of 1080p and are so set. Monitors can have different resolutions and orientations during sessions. Basically the position of the mouse pointer doesn't match what is actually registered in the application. Jan 23, 2018 · 1 There is a known issue about Citrix Receiver for Windows 4. 10 In a multi-monitor setup with each monitor set to different DPI, when you enable the relative mouse in a session, the mouse movement is not steady. Anyone has this issue and knows how to fix this? I use windows 10. Note:. Jul 12, 2024 · Scenario 2: VDA session is in full-screen mode on the secondary monitor of the dual monitor. Move the cursor from the primary monitor to the secondary monitor, and then the cursor will disappear until there is a click. Nov 17, 2018 · I was having with issue citrix receiver dual monitor issues while connecting remotely to a pc . 0. One of my users has display issues if their laptop and external display aren’t at same scaling. My citrix farm working fine, but another is not until I removing small fullhd screen. Issue When you use Citrix-hosted applications such as MiChart on your CoreImage Windows 11 device with multiple monitors, you may encounter situations where the application disappears. I've been working off Citrix on the monitor up until recently when I was told I could extend it across both monitors. I've tried updated Citrix Workspace from receiver, to updating Windows 7 Does anyone have similar problems? When using Citrix workspace with windows 11 with a laptop and external monitor the screen will freeze and moving windows between screens will sometimes freeze in between the monitors. Alt+Tab would refresh the extra monitors, or every 30s-1minute they would refresh. I have no access to or control of server. k. Anyone have this issue and have suggestions? Sep 7, 2025 · The multi-monitor display feature supports up to two external monitors (1 built-in device monitor + 2 external monitors). Even though the resolution details of the secondary monitor are unknown to Citrix Workspace app, multi-monitor mode gives you the flexibility of resizing to adjust to the resolution. In addition, screen resolution support varies from thin client to thin client. Citrix receiver was detecting multiple monitors as one. Background MMHook has developed over time to include many function calls and hooks for various functionalities, scenarios, Windows operating system, code changes and so on. Each monitor in a multiple monitor configuration has its own resolution designed by its manufacturer. 7. See full list on anyviewer. t0zm hhfvs yvyw2z nwsg gfxvg kijsme3 vddgj lcing izq xo7gu